Deming Total Quality Management Categories

Question

W. Edwards Deming, a key architect of Total Quality Management (TQM), categorized his 14 points of business practice into which of the following four stages?

Accepted Answer

1. Plan; 2. Do; 3. Check; 4. Act

Answer

1. Do; 2. Research; 3. Check; 4. Discuss

Answer

1. Act; 2. Check; 3. Research; 4. Implement

Answer

1. Plan; 2. Do; 3. Check; 4. Repeat