Information Systems
Information Systems Exam Info
The Information Systems exam covers material that is usually taught in an introductory college-level business information systems course. Questions test knowledge, terminology, and basic concepts about information systems as well as the application of that knowledge. The exam does not emphasize the details of hardware design and language-specific programming techniques. References to applications such as word processing or spreadsheets do not require knowledge of a specific product. The focus is on concepts and techniques applicable to a variety of products and environments. Knowledge of arithmetic and mathematics equivalent to that of a student who has successfully completed a traditional first-year high school algebra course is assumed.
50Recommended Score for Credit
3Semester Hours
Knowledge and Skills Required
Office and Technology Applications20%
- Productivity software (word processing, spreadsheet, presentation package, database package, suites)
- Office systems (email, conferencing, collaborative work, document imaging/OCR, system resources, voice recognition systems)
- Specialized systems (knowledge management, expert systems, TPS/OLTP, DSS, GIS, BI/OLAP)
- E-commerce (EDI, standards, tools, characteristics, types of transactions, business models)
- Enterprise-wide systems (ERP, CRM, SCM)
- Business strategies (competition, process reengineering, process modeling, TQM, workflow management, project management)
- Information processing methods (realtime, transaction, batch)
Internet and World Wide Web15%
- Online networks (intranet, extranet, governance, internet content)
- Online services (search engines, cloud storage, content streaming)
- Communications (protocols, push/pull, web 2.0)
- Web browsers (URLs, standards, history, cookies, resource allocation, functionality)
- Web technologies (HTML/CSS, XML, JavaScript, Web architectures)
- Website development (analysis, design, functionality, accessibility)
Security10%
- Malware (viruses, worms, Trojan horses, ransomware, adware, spyware, scareware, denial of service)
- Privacy concerns (individual, business, identity theft)
- Management and controls (authorization and authentication, system access, database security, secure transactions, remote data access, devices, applications)
- Disaster recovery (purpose, planning, types of disasters, recovery)
Hardware and Systems Technology15%
- Devices (processing, storage, input and output, telecommunications, networking, Internet of Things)
- Functions (computer, operating systems, telecommunications, network hardware)
- Network architectures (LAN, WAN, PAN, VPN, enterprise)
- Computer classification (mainframe, personal computer, client/server, workstation, supercomputer)
- Wireless technologies (Wi-Fi, cellular, satellite, GPS, RFID, Bluetooth)
Software Development10%
- Methodologies (prototyping, SDLC, RAD, CASE, JAD, agile, and spiral)
- Processes (feasibility, systems analysis, systems design, and end-user development)
- Implementation (testing, training, data conversion, system conversion, system maintenance, post-implementation activities, and documentation)
- Standards (proprietary, open source, and purpose)
Data Management and Programming Concepts15%
- Management (data warehousing, data mining, big data, validation, migration, storage, and obsolescence)
- Data (concepts, types, structures, digital representation of data, and data transfer)
- File organization (types, structures, memory management, and file management)
- Database management systems (relational, hierarchical, network, management strategies, and data access)
- Programming logic (Boolean, arithmetic, and SQL)
- Methodologies (objectoriented and structured)
Social and Ethical Implications and Issues10%
- Economic and business decisions (outsourcing, insourcing, offshoring, green computing, and investment in technology)
- Property rights (intellectual, legal, ownership of materials, and open-source software/hardware)
- Effects of information technology on jobs (telecommuting, virtual teams, job design, staffing, and ergonomics)
- Careers in IS (responsibilities, occupation, career path, and certification)
- Social networking (benefits, risks, ethics, and technology)